Terms of service

These Terms of Service apply to your use of the Renvore online store and purchases made through our website.

Products

We make reasonable efforts to ensure product descriptions, images, specifications, and prices displayed on our website are accurate.

Pricing

Prices are displayed on the website at the time of purchase.

Any applicable delivery charges and other costs will be displayed during the ordering process.

Orders

When you place an order, you are making an offer to purchase the selected products.

We reserve the right to cancel or refuse an order where reasonably necessary, including where a product is unavailable, a pricing error has occurred, or fraud or unauthorized activity is suspected.

Payment

Payment must be completed using the payment methods available at checkout.

Shipping

Orders are normally processed within 1–2 business days.

After processing, shipping generally takes 3–5 business days.

Returns and Refunds

Returns, cancellations, refunds, faulty products, and damaged products are handled in accordance with our Refund & Returns Policy and applicable consumer law.

Product Use

Customers are responsible for using BBQ products safely and in accordance with the manufacturer's instructions.

BBQ grills and outdoor cooking equipment should be used only in suitable environments and according to applicable safety instructions.

Intellectual Property

Content displayed on the Renvore website, including text, graphics, logos, images, and other materials, may be protected by applicable intellectual property laws.

Limitation of Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful.

Nothing in these Terms affects statutory consumer rights.

Changes to These Terms

We may update these Terms from time to time. The current version will be made available on our website.

Contact

Renvore
22 Garrison Road
London
E3 2AW
United Kingdom

Email: support@renvore.shop
Phone: +44 7743 612412