SHIPPING POLICY

Last Updated: September 24, 2026

At Renvore, we aim to process and ship orders as quickly as possible while keeping our customers informed throughout the delivery process.

Order Processing

Orders are normally processed within 1–2 business days after payment has been successfully confirmed.

Orders are generally processed Monday through Friday, excluding applicable public holidays.

Orders placed during weekends or public holidays may begin processing on the next business day.

Please note that order processing time is separate from shipping transit time.

Shipping Time

After an order has been processed and dispatched, the estimated shipping time is:

3–5 business days

The estimated overall delivery timeframe is therefore approximately:

4–7 business days

This timeframe consists of:

• Order processing: 1–2 business days

• Shipping transit: 3–5 business days

Delivery estimates are estimates only and are not guaranteed delivery dates.

Shipping Confirmation

Once your order has been dispatched, you may receive a shipping confirmation email containing available tracking information.

Please allow some time for tracking information to update after the package has been handed to the carrier.

Delivery Delays

Although we aim to provide the estimated delivery timeframe above, delivery may occasionally take longer due to circumstances outside our control, including:

• Carrier delays

• Severe weather

• Public holidays

• Incorrect or incomplete shipping information

• High shipping volumes

• Customs or transportation issues

• Other circumstances outside our reasonable control

If your order appears to be delayed, please contact us at support@renvore.shop.

Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an order is returned to us because the shipping address provided was incorrect or incomplete, please contact us at support@renvore.shop so we can review the available options.

Additional shipping charges may apply where a new shipment is required due to incorrect information supplied by the customer.

Lost or Damaged Packages

If your package appears to be lost, delayed, or arrives damaged, please contact us at:

Email: support@renvore.shop
Phone: +44 7743 612412

For damaged deliveries, please retain the original packaging and provide photographs where possible.

Delivery Address

Please carefully check your shipping address before completing your purchase.

Once an order has been processed or dispatched, we may not be able to change the delivery address.

Contact Us

Renvore
22 Garrison Road
London
E3 2AW
United Kingdom

Email: support@renvore.shop
Phone: +44 7743 612412